Treedis is the industry’s leading platform for transforming physical spaces into virtual experiences. We aim to build the future of 3D experiences by developing new technologies and experiences in the MetaverseWe are looking for our next Customer Success Manager Rockstar !Position is hybrid, 2 days/week from the officeThe ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.Responsibilities

• Own overall relationship with assigned clients
• Proactively identify expansion opportunities and expand our revenue in accounts through cross and up-selling
• Closing up sales deals
• Act as customer advocate internally while effectively collaborating with internal teams including product management, engineering, sales and finance.
• Ensure retention and satisfaction of all assigned clients
• Aid clients in achieving their goals

Qualifications

• Native English – writing and speaking
• Previous experience in customer success or sales
• Detail oriented and analytical
• Demonstrated ability to increase customer satisfaction
• Positive, self-starter attitude with absolute willingness to go the extra mile and exceed expectations