Faq Page – treedis

Frequently Asked Questions

It depends on how many tours you create each month.
If you use less than 15 tours, choose “Pay as you go”.
If you use more than 15 tours but don’t want any future commitment, choose “Monthly”.
Else, choose “Annual” and enjoy a price reduction. 

Another important thing, we give out free video credits with the monthly and yearly accounts – another reason to upgrade to the unlimited plans.

Unlimited amount of spaces.

Yes we have a whitelabel solution. You can change everything on the platform to your domain, replace the Treedis logo with yours, and change the system colors! All of this will allow you to pitch the platform to your clients as yours!

No.
In all of the plans, you can use all of our features.

Contact support from the contact link or through support@treedis.com and request cancelation. Deleting your tours or canceling the subscription through your payment method is also an option.

All is built to be simple, but we also have a full ‘Need Help’ page with many tutorials and manuals. We’re also very responsive via email. Our clients also help each other out, mainly in the Treedis Official Users Group on Facebook.

Use the contact form. We would like to make your dream come true.

Treedis has nightly backups and is hosted on a server with a RAID Backup.

 

Yes, you do. The Matterport link must remain active for the Treedis overlay to work its magic on top of that 🙂

Yes! Treedis has an API which is accessible through our Enterprise Program. Contact us at support@treedis.com to learn all about it…

The trial period is for two weeks.

Absolutely! Treedis oversees and manages international projects with our team of professionals, who can do any type of job anywhere you’ll need!

Virtual Top Tour

About Us

Treedis official partner in Brazil! 

Company Contact Info

Email: contato@smartconect360.com.br

Phone: +61 123 45678

Address: Rio de Janiero, Sau Paulo, Brasil

3D Interactive Tours

About Us

Treedis official partner and exclusive reseller in the UK! 

Company Contact Info

Email: create@3dinteractivetours.co.uk

Phone: +44 (0)20 3006 2826

Address: Gordon House, 1-6 Station Road, London NW7 2JU

 

View 360Degrees

About Us

Treedis official reseller in India! A trusted partner of us from the start!

Company Contact Info

Email: hello@view360degrees.com 

Phone: +91 98036 00360

Address: UG-06, MGF Metropolis Mall, Mehrauli-Gurgaon Rd, Gurugram, Haryana 122002, India

Vthere Ltd

About Us

Treedis official partner in Singapore! A true professional who has been with us almost from the very beginning!

Company Contact Info

Email: hello@vthere.sg

Phone: +65 9062 0332

Address: 

MatterSupport

About Us

Manuel Briere, an important partner of Treedis in Canada! A French and English native speaker. 

Company Contact Info

Email: manuel@mattersupport.com

Phone: +1 514 647 5556

 

MatterSupport

About Us

Manuel Briere, an important partner of Treedis in Canada! A French and English native speaker. 

Company Contact Info

Email: manuel@mattersupport.com

Phone: +1 514 647 5556

 

Vitasys

About Us

Treedis official exclusive reseller and MATTERPORT exclusive reseller in the Netherlands! An exciting partner of Treedis in the region. 

Company Contact Info

Email: info@vitasys.nl

Phone: 0228 594080

Address: Pear market 6
1681 PG Zwaagdijk-Oost

Teika 361

About Us

Treedis official reseller in Spain! Also available to assist any Spanish speakers wanting to adopt Treedis.

Company Contact Info

Email: info@teika361.com

Phone: +34 928 402 702

Address: Av. Alcalde Ramírez Bethencourt, 13 Núcleo, 35004 – Las Palmas de Gran Canaria, Las Palmas – Spain.

 

 

Dream Reality

About Us

Treedis’ friend and partner in Turkey! 

Company Contact Info

Email: aliriza@vrbilisim.com

Phone: +90 532 250 0007

Address: Hamidiye, Gürkan Sk. No:2/6, 34782 Çekmeköy/İstanbul, Turkey

3DIM - 3DIngatlanMarketing

About Us

We are official Treedis reseller in Hungary!

Don’t hesitate to get in touch with us and we help you to use this massive tool in a smart way on the Hungarian market!

Mi vagyunk a Treedis hivatalos magyar partnerei!

Keress minket bizalommal, és segítünk a Treedis által nyújtott szolgáltatások széles tárházát okosan használni a hazai piacon!

Company Contact Info

Email: info@3DIM.hu

Phone: +36 20 935 9788

Address: 

Visualreality3D AG

About Us

Treedis official exclusive reseller in Switzerland, working in cooperation with our reseller in Germany!

Company Contact Info

Email: office@visualreality3d.ch

Phone: ±41 44 4304141

Address: Dufourstrasse 116, 8008 Zürich

3D-Hoch³ UG

About Us

Treedis official reseller in Germany! Works with our partner in Switzerland as well.

Company Contact Info

Email: info@3dhochdrei.de

Phone: +49(0)174-9329471

Address: Ritter-von-Scheuring-Str. 4a, 94121 Salzweg

Ready To Roll

About Us

Treedis official partner in Croatia!

Company Contact Info

Email: sandra@readytoroll.hr

Phone: +385 91 303 1026

Address: Samobor, Slavagora 36, Croatia

Yoshihito Kagami Photography

About Us

Treedis official reseller in Japan!

 

Company Contact Info

Email: yk@yoshihito-kagami.com

Phone: 080-9822-4373

Address: Tokyo, japan